Our
packaging:
We do not like to consume materials that can
be reused. The environment has already suffered
enough. HealthE Goods aims to conserve and
participate in low consumption. Thus, our
peanuts are saved from incoming shipments
and reused on outgoing. Our boxes are saved
from incoming shipments as well. Our boxes
may be not be pristine looking but they are
clean, sturdy and helping our planet. We also
use newspapers as packing which is less mess
for you and easy to recycle. No peanuts all
over your house.
Our Shipping
Goal and Speed:
We aim to ship your product the same
day. Most orders should arrive
between 3 and 6 business days. We know you
want your products quickly and we do our
best to get them out the door and out of
Seattle, Washington (our base). We often
upgrade your package to USPS Priority Mail
at no extra charge. The bummer part is there
is no tracking with this service but, hey,
it is way faster!
Faster Shipping
Requests or Signature Required?:
If you need us to send your package faster
or signature required, tell us in the 'Special
Requests or Comment Box' located in the
shopping cart and we will be glad to do
so. We will charge the actual shipping charges.
We also compare pricing between carriers
to save you money.
APO Orders:
We support the men and women of the US Military.
If you have a loved one, friend, or yourself
in the military, we can ship our products
directly to the APO address. We send all
APO orders via Priority Mail to ensure speedy
delivery. If over $100.00, your order ships
free.
International
shipping is available:
Please be advised that your country may
charge additional import fees for which
HealthE Goods cannot be responsible. Not
all countries accept what we sell. We will
do our best to see if your country accepts
your purchase before we send it. If not,
we will refund your money full less shipping
charges.
International
Shipping Costs:
HealthE Goods charges actual shipping costs.
If the amount of shipping charge in the
cart is not enough to cover costs, we will
email you the amount due. We will wait for
your approval before we charge additional
costs and then we will send your package.
Please be advised that your country may
charge additional fees such as duty tax.
Damages During
Shipment:
Any products damaged during transit, please
notify us within one business day and we
will work with FedEx or UPS to pay for the
damages. Please take photographs and write
down a description of the damages.
Holidays:
Standard holidays (when the Post Office
is closed) prevent HealthE Goods from shipping
on that day. Expect a slightly slower delivery
time during these times. HealthE Goods will
ship your products on the next available
shipping date. |